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- Hien Phan
- X (Twitter)
Beyond the Launch Button: My Post-Launch Panic & First Feedback Loop
The "Launch Button" - it feels like the finish line, right? You pour weeks, sometimes months, into building something.
You polish it, test it, and then... you hit that button.
And suddenly, it’s out there.
But then what? For me, the moments after hitting that button are often filled with a strange quiet.
It’s not the triumphant roar I sometimes imagine. It’s more like a hollow echo, followed by a creeping sense of "Oh no, what have I done?" and the inevitable dread of what people will say.

This feeling, this post-launch panic, is something I’ve come to expect. It's the anxiety of putting your creation out into the world, knowing it's not perfect and that the first wave of feedback could be… anything. It could be glowing praise, or it could be a brutal critique that makes you question your entire existence.
The fear of negative feedback is real. It’s easy to get discouraged, to feel like you’ve failed before you’ve even truly begun.
But I’ve learned that this is precisely when you need a system. You need to actively seek out and process that initial feedback, because that’s where the real growth happens.
My "First 72 Hours Feedback Loop"
After launching my latest project, "TaskMaster Pro" (a simple task management tool for solo creators), I implemented a streamlined system to manage those crucial first few days. I call it my "First 72 Hours Feedback Loop." It’s not fancy, but it’s effective for capturing and acting on initial thoughts.
Here’s how it works:
- Where to Listen:
- Direct Email: I've a clear "Feedback" link in the app and on the landing page. This is my primary source.
- Social Media Mentions: I set up simple monitoring for mentions of "TaskMaster Pro" on platforms where I've announced it.
- Product Hunt/Reddit: If I launch on these platforms, I monitor the comment sections closely.
- How to Categorize:
- Bug Reports: Anything that clearly breaks the app or prevents a core function. These are top priority.
- Feature Requests: Ideas for new functionality or improvements to existing ones.
- Usability/UX Feedback: Comments on how easy or difficult the app is to use, or suggestions for flow improvements.
- General Praise/Questions: Positive comments and questions about how to use specific features.
- What to Action First:
- Bugs: Fix them immediately. Especially critical ones. This builds trust.
- Critical Usability Issues: If multiple people report the same confusion or roadblock, address it quickly.
- Quick Wins: Small, impactful changes that can be implemented easily and make a noticeable difference.
- Understood Feature Requests: If a request is clear and aligns with the product vision, I’ll add it to the backlog.

For TaskMaster Pro, within the first 48 hours, I received about 15 emails. Two were bug reports related to task creation on mobile.
I fixed those and deployed an update within 24 hours. I also got a few feature requests for recurring tasks, which I’ve now added to my prioritized backlog.
The key is to not let the fear paralyze you. You will get feedback, and some of it might sting.
But the people taking the time to send you feedback are your most valuable early users. They care enough to tell you what's working and what isn't.
Takeaway: Your Post-Launch Action Plan
Launching is just the beginning. Here’s a simple, step-by-step guide to confidently handle your post-launch feedback:
- Prepare Your Channels: Before you launch, make sure your feedback channels (email, contact form, etc.) are clearly visible and working.
- Set Up Monitoring: Use simple tools to track mentions of your product online.
- Embrace the "Listen" Phase: Actively seek out feedback in the first few days. Don't hide.
- Categorize Ruthlessly: Use a simple system (like the one above) to sort incoming feedback.
- Prioritize Action: Focus on bugs and critical usability issues first. Then, look for quick wins.
- Respond (When Appropriate): Thank users for their feedback, especially for bug reports. Let them know you’re working on it.
- Iterate: Use the feedback to make your product better. This is the core of building something people want.

Don't let the fear of imperfection stop you from launching. Instead, prepare for the feedback loop.
It's your guide to building something truly valuable. Go out there and get that feedback!

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